Privacy Policy

1. Introduction

Urban Sky Global Concierge ("USGC", "we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

2. Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address, phone number)
• Contact and billing information
• Travel preferences and requirements
• Service history and preferences
• Communications between you and USGC
• Website usage data and cookies

3. How We Use Your Information

We use the information we collect to:

• Provide and personalise our concierge services
• Process your requests and transactions
• Communicate with you about your services
• Improve our services and customer experience
• Comply with legal obligations
• Protect against fraud and unauthorised access

4. Information Sharing and Disclosure

We understand the importance of confidentiality in our industry. We do not sell, trade, or otherwise transfer your personal information to third parties except when necessary to fulfil your service requests (such as booking travel or accommodation), comply with legal requirements, or protect our rights.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to processing of your personal data
• Request transfer of your data to another service
• Withdraw consent at any time

7. Cookies

Our website uses cookies to enhance your browsing experience. You can set your browser to refuse cookies, but some features of our website may not function properly without them.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: